Working hours:
Mo-Sa: 10 a.m.- 8 p.m., Su:10 a.m. - 6 p.m.
Call me back

Purchase returns

The buyer has the right within 14 (fourteen) days, not counting the day of purchase, exchange, or a similar return purchased goods (furniture), if the goods do not conform to the shape, color or size specified during the ordering process.

Commodity Exchange (furniture) or a refund is made if:

  • the date of purchase of the goods, subject to exchange or return, it took no more than 14 days;
  • it was not used, was not in the assembly (installation);
  • saved its trade dress, consumer characteristics, factory labels;
  • packaging is intact;
  • have a receipt issued by the buyer together with the goods.

The products that were made or werebrought under the individual order can not be returned.

The calculation is made with the buyer based on the value of the goods at the time of purchase. In case of failure to return the money on the day of return of the goods - money is returned by agreement of the parties, but not later than seven (7) days


The funds are returned in the amount of the cost of the paid products with the exception of the full amount of online furniture store 7th & trade costs;delivery to your furniture. Of the amount to be repaid is held as the value of the first delivery, and the costs of re-check.

According to the sheet of the State Fiscal Service of Ukraine from 07.02.2016, the №14421/6/99-99-14-15-01-15 in the case of buyer appeal regarding return of goods and transfer of funds previously paid it must provide: a document that his identity, a settlement document that specified number, date and time of issue of the document that confirms the purchase of goods or payment document, which confirms the transfer of funds.

These conditions are drawn up in accordance with the current legislation of Ukraine and shall not affect the legal rights of the consumer, provided it.

In case of damage inform us about what happened - and we will promptly take measures in a coordinated form